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Terms & Conditions

Please read these terms carefully before using our platform.

Last Updated: January 1, 2025

These Terms and Conditions ("Terms") govern your access to and use of the Project Management Partner website and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Acceptance of Terms

By creating an account or purchasing any plan, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them. These Terms constitute a binding agreement between you and Project Management Partner.

2. Use of Services

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the platform in any way that violates applicable laws or regulations
  • Share, distribute, or reproduce any exam questions, answers, or explanations from the platform
  • Attempt to reverse-engineer, decompile, or extract content from the platform
  • Use automated tools, bots, or scrapers to access platform content
  • Share your account credentials with any third party
  • Use the Services to infringe on the intellectual property rights of others

3. Account Registration

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or breach of your account.

4. Payments and Billing

All purchases are processed securely through our third-party payment processors. By making a purchase, you authorize us to charge your selected payment method for the full amount of the plan. Prices are listed in USD unless otherwise stated. We reserve the right to change pricing at any time, with advance notice for existing subscribers.

5. Refund Policy

We offer a refund under the following conditions:

  • Refund requests must be submitted within 7 days of purchase
  • No more than 10% of the exam questions in the purchased plan have been accessed
  • Refunds are not available for plans that have been substantially used

To request a refund, contact us at [email protected] with your order details. Approved refunds will be processed within 5–10 business days.

6. Intellectual Property

All content on the platform — including but not limited to exam questions, explanations, graphics, logos, and software — is the exclusive property of Project Management Partner or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our explicit written permission.

7. License to Use

Upon purchasing a plan, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the purchased content solely for your personal, non-commercial exam preparation. This license does not include the right to share, copy, or distribute any content from the platform.

8. PMI® Disclaimer

CAPM®, PMP®, PMI-ACP®, and PgMP® are registered marks of the Project Management Institute, Inc. Project Management Partner is not affiliated with, endorsed by, or associated with PMI, USA in any form. Our platform is an independent exam preparation service. PRINCE2™ is a registered trademark of AXELOS Limited. All rights reserved.

9. Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that using our platform will result in passing the PMP® or any other certification exam. Pass rates and performance data are based on historical user results and are not a guarantee of individual outcomes.

10. Limitation of Liability

To the maximum extent permitted by law, Project Management Partner shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Our total liability to you for any claims arising from these Terms shall not exceed the amount you paid for the relevant plan.

11. Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms, engage in fraudulent activity, or misuse the platform. Upon termination, your right to use the Services will immediately cease. You may also delete your account at any time by contacting us.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised date. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration or in the courts of competent jurisdiction.

14. Contact Us

If you have any questions about these Terms, please contact us: